Hunome Cookie Policy

This cookie policy was updated 05.02.2021 (v1.0)

We like you. We want you to like us. Which is why giving our members a great experience sits at the heart of what we do here at Hunome - and cookies help us do that.

Our Cookie Policy explains how Hunome uses cookies and similar technologies on or in relation to our website to recognize you when you visit our services. Here we explain what these technologies are and why we use them, as well as your rights and ways to control our use of them.

What are cookies?
Cookies are small data files sent by a web server and placed on your computer or mobile device to collect standard Internet log information and visitor behavior information when you visit a website.
When you visit our website and use Hunome services, we may collect information and personal data from you automatically through cookies or similar technology. This is helpful for session-management (keeping you logged-in over the course of a single user-session), login persistence (the "Remember Me" or "Stay Logged In" feature you see in many apps and websites), and multi-tab browsing.
You have the ability to accept, customize or decline cookies on the Hunome website and in your browser settings. Please read more about this in the “How can you manage and control cookies?” section below.

Cookies can be classified as either “essential” or “non-essential” cookies.

Essential cookies are cookies that are either used solely to carry out or facilitate the transmission of communications over a network, or strictly necessary to provide an online service which you have requested (for example our website or a service on our website). Non-essential cookies are used to analyse your behaviour on a website (‘analytical’ cookies). Essential cookies are automatically placed on your computer or device when you access or take certain actions on our website. Non-essential cookies and other technologies are only placed on your computer or device if you have consented to us doing so.
Cookies can also be classified as either "persistent" or "session" cookies, depending on how long they last after they are placed on your browser. Persistent cookies will remain valid until its set expiry date or if you manually delete them from your browser, whichever occurs first. Session cookies last for as long as you keep your browser open. They expire at the end of the user session when you close your browser. Session cookies are temporary; when you close your browser, your computer will automatically delete them all. Some session cookies are essential cookies to keep you logged in as you navigate. Likewise, some persistent cookies are essential cookies that save your customised preferences.

Finally, cookies can also be classified as either “first party” or “third party” cookies’. First party cookies are cookies placed on your device by our website domain. Third party cookies are cookies placed on your device by third party website domains. They enable third party features or functionality to be provided on or through the website for analytics purposes.The parties that set these third party cookies can recognize your computer when it visits the Hunome website.

Hunome uses cookies to ensure that our website works and to make our website easier to navigate and more user-friendly. We use cookies to establish whether your browser has previously accessed our website, to analyse the use and performance of our website and service. We also use cookies to identify you when you visit our website and as you navigate our website, to distinguish you from other users and ‘remember’ you, to authenticate you, to determine if you are logged in, to keep you logged in, and to optimize, improve and personalize your online experience. We also use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services.

To do this, cookies gather information about the users of Hunome, their behaviors, and the equipment they use. Cookie data does not reveal your name or other personal information, and your identity cannot be determined based on cookies alone - it just identifies you as the same browser that visited earlier. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies. We do not use a cookie to store sensitive information.

To understand in detail how we use your personal information, please read Hunome’s Privacy Policy.

You can always change your cookie preferences by visiting the “Cookie Settings” at the bottom of the Hunome web pages. You have the ability to accept, customize or decline cookies.You can select which categories of cookies you accept or reject. If you choose to decline cookies, we only use essential cookies. In that case you will not be able to use all the features on our website or get personalized content. Essential cookies cannot be rejected as they are strictly necessary to provide you our services.

Most browsers also allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser so visit your browser's help menu for more information. You can also find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

NAME OF COOKIE > Session token
TYPE OF COOKIE > Essential
FIRST OR THIRD PARTY > First party
SESSION OR PERSISTENT > Session Security
PURPOSE > Cookie to store session & refresh tokens to be able to login user back after closing the browser/tab. Also, serves as a base for “Remember me” while logging in.

NAME OF COOKIE > Heap
TYPE OF COOKIE > Non-essential
FIRST OR THIRD PARTY > Third party
SESSION OR PERSISTENT > Both
PURPOSE > Heap helps us understand how members interact with the app platform to make it easier to use.

NAME OF COOKIE > Delighted
TYPE OF COOKIE > Non-essential
FIRST OR THIRD PARTY > Third party
SESSION OR PERSISTENT > Persistent PURPOSE > Delighted helps us survey automatically how satisfied members are and ask for improvement feedback.

NAME OF COOKIE > Hotjar
TYPE OF COOKIE > Non-essential
FIRST OR THIRD PARTY > Third party
SESSION OR PERSISTENT > Both, persistent up to 365 days
PURPOSE > Hotjar helps us identify where improvements can be made on the website and app platform based on how people and members use them.

We may update this Cookie Policy from time to time in order to tell you about changes to the cookies we use or for other operational, legal or regulatory reasons. Remember to check in on this Cookie Policy to stay informed about our use of cookies and related technologies.

If you have any questions about our use of cookies or other technologies, please email us at support@hunome.com.